Gunjan Doshi

Startups, Entrepreneurship, Agility, Management & Leadership, Metrics

Operational Excellence - Mumbai’s Dabbawalla

February 19th, 2009 by gunjandoshi

It is a 125 year old trade formed by a unique and incredible network of 5,000 men with the complex task of delivering 200,000 home made lunches each day from suburban homes to downtown offices in the city of Mumbai… all within a period of approximately 3 hours! That’s about 65 million ‘dabbas’ a year with almost no mistakes! Source: Link

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